Company
Hangzhou Yangji E-Commerce Co., Ltd.
Calvessas™ · Store Information
Terms of Use
Clear information about Calvessas™, our customer service details and the terms or guidance relevant to this page.
Important Information
Company & Customer Care
Official business and customer service information for Calvessas™.
Legal Representative
Hu Wenhao
Company Address
Room A2574, 2nd Floor, Building 4, No. 129 Liulinwei Road, Liangzhu Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Customer Service Hours
8:00 AM–10:00 PM
Phone
Calvessas™ is owned and operated by Hangzhou Yangji E-Commerce Co., Ltd.
Legal Business Name: Hangzhou Yangji E-Commerce Co., Ltd. | Legal Representative: Hu Wenhao| Customer Support Email: service@calvessas.com
Business Address: Room A2574, 2nd Floor, Building 4, No. 129 Liulinwei Road, Liangzhu Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Customer Service Phone: +86 15220960311
Customer Service Hours: 8:00 AM–10:00 PM
These Terms of Use govern access to and use of the Calvessas™ website.
Visitors and customers agree to use the website lawfully and must not attempt to interfere with website operation, access restricted systems without authorization, submit deliberately false information, introduce harmful software, impersonate another person, or misuse website services.
Original website materials, including Calvessas™ branding, original page content, graphics, product descriptions, and other protected materials, may not be copied, reproduced, distributed, or commercially misused without authorization where applicable rights exist.
Customers should review product descriptions and applicable store policies before submitting an order.
The following service standards apply consistently across Calvessas™:
Order Processing: Normally within 1–3 business days.
Estimated Shipping Transit: 3–7 days after dispatch.
Return Window: 30 calendar days after delivery.
Refund Timing: Approved refunds are issued to the original payment method and are expected to appear within 7–10 business days.
Customer Support: Inquiries and after-sales requests are normally reviewed and responded to within 3 business days.
Shipping Fees: Calculated and displayed at checkout when applicable.
Cancellation: Requests may be submitted before dispatch; once dispatched, eligible products may be returned after delivery in accordance with the Return & Refund Policy.
Calvessas™ may update website content or these Terms of Use where reasonably necessary. Customers are encouraged to review the current version of applicable policies when using the website.
For questions concerning these Terms of Use, contact:
Customer Care
Need clarification?
If you have questions about this page, an order, product information, delivery or after-sales service, please contact the Calvessas™ customer service team.