Company
Hangzhou Yangji E-Commerce Co., Ltd.
Calvessas™ · Store Information
Terms and Conditions
Clear information about Calvessas™, our customer service details and the terms or guidance relevant to this page.
Important Information
Company & Customer Care
Official business and customer service information for Calvessas™.
Legal Representative
Hu Wenhao
Company Address
Room A2574, 2nd Floor, Building 4, No. 129 Liulinwei Road, Liangzhu Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Customer Service Hours
8:00 AM–10:00 PM
Phone
Calvessas™ is owned and operated by Hangzhou Yangji E-Commerce Co., Ltd.
Legal Business Name: Hangzhou Yangji E-Commerce Co., Ltd. | Legal Representative: Hu Wenhao| Customer Support Email: service@calvessas.com
Business Address: Room A2574, 2nd Floor, Building 4, No. 129 Liulinwei Road, Liangzhu Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Customer Service Phone: +86 15220960311
Customer Service Hours: 8:00 AM–10:00 PM
These Terms and Conditions apply to the use of the Calvessas™ website and orders placed through the store.
Customers are responsible for providing complete and accurate contact, delivery, and order information. Incorrect or incomplete information may affect processing or delivery.
Product descriptions, dimensions, photographs, materials, features, and other information are provided to help customers evaluate products. Minor variations may occur due to manufacturing processes, display settings, photography conditions, measurement methods, or reasonable product updates.
Product availability may change. Calvessas™ may correct obvious technical errors, inaccurate information, or website display issues when identified.
Processing and Shipping
Orders are normally processed within 1–3 business days.
Estimated shipping transit time is 3–7 days after dispatch.
Shipping charges, where applicable, are calculated and displayed during checkout.
Orders may be fulfilled from our own or partner facilities depending on inventory and delivery destination.
Returns and Refunds
Eligible products may be returned within 30 calendar days after delivery in accordance with the Return & Refund Policy.
Once a refund has been approved, it is issued to the original payment method and is expected to appear within 7–10 business days.
Cancellations
Customers may request cancellation before dispatch.
Once an order has been dispatched, cancellation may no longer be available. Eligible products may instead be returned after delivery under the applicable return policy.
Customer Support
Customer inquiries and reasonable after-sales requests are normally reviewed and responded to within 3 business days.
Customers must not misuse the website, interfere with its operation, attempt unauthorized access, provide deliberately fraudulent information, or use the website for unlawful activities.
Calvessas™ may update these Terms and Conditions when reasonably necessary to reflect operational, legal, technical, or service changes.
Customer Care
Need clarification?
If you have questions about this page, an order, product information, delivery or after-sales service, please contact the Calvessas™ customer service team.