Company
Hangzhou Yangji E-Commerce Co., Ltd.
Calvessas™ · Store Information
Privacy Policy
Clear information about Calvessas™, our customer service details and the terms or guidance relevant to this page.
Important Information
Company & Customer Care
Official business and customer service information for Calvessas™.
Legal Representative
Hu Wenhao
Company Address
Room A2574, 2nd Floor, Building 4, No. 129 Liulinwei Road, Liangzhu Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Customer Service Hours
8:00 AM–10:00 PM
Phone
Calvessas™ is owned and operated by Hangzhou Yangji E-Commerce Co., Ltd.
Legal Business Name: Hangzhou Yangji E-Commerce Co., Ltd. | Legal Representative: Hu Wenhao| Customer Support Email: service@calvessas.com
Business Address: Room A2574, 2nd Floor, Building 4, No. 129 Liulinwei Road, Liangzhu Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Customer Service Phone: +86 15220960311
Customer Service Hours: 8:00 AM–10:00 PM
Calvessas™ respects customer privacy and handles information for legitimate store operations, customer service, website functionality, order management, delivery support, security, and applicable record-keeping purposes.
Information collected may include contact information, delivery information, order-related details, communications with customer service, device information, browser information, and website interaction information.
Information may be used to provide products and services, maintain website functionality, assist with shipping, respond to customer inquiries, administer eligible returns and refunds, prevent misuse, maintain records, and comply with applicable legal obligations.
Where reasonably necessary, information may be shared with service providers supporting website operation, shipping, customer service, technical infrastructure, fraud prevention, or other legitimate operational functions.
Personal information is retained only for periods reasonably necessary for operational, legal, security, or record-keeping purposes.
Customers may contact service@calvessas.com regarding reasonable privacy questions or applicable data requests. Such inquiries are normally reviewed and responded to within 3 business days.
Calvessas™ store service standards remain consistent across the website: orders are normally processed within 1–3 business days, estimated shipping transit is 3–7 days after dispatch, eligible returns are available within 30 calendar days after delivery, and approved refunds are expected to appear within 7–10 business days.
Shipping charges, when applicable, are displayed at checkout. Cancellation requests should be submitted before dispatch.
Customer Care
Need clarification?
If you have questions about this page, an order, product information, delivery or after-sales service, please contact the Calvessas™ customer service team.